An Overview of Tony Insurance: How We Work and Why Our Customers Love Us

An Overview of Tony Insurance: How We Work and Why Our Customers Love Us

Hi, I’m Tony Smilevski from Tony Insurance. I started selling Insurance back in 2009, and since then my business has grown through referrals and word of mouth. For the first in my new series of blogs, I thought it would be a good idea to give you a general overview of what we do, and what it is that sets us apart from your average Insurance Broker. I think the best way to do that would be to describe how insurance usually works and then describe how it works with us.

How Insurance Usually Works

Broadly speaking, most people who call a Broker are looking for something specific but don’t know exactly what the policy includes. And why would they? They’re not insurance experts. But they might ask about Income Protection insurance, because they have an income they want to protect, and they know Income Protection insurance is a thing.

The Broker is happy enough with this. Income Protection insurance policies are a thing he sells – in fact, he’s already sold three of them that morning – and he’s ready to do the same thing for this customer. It looks like a win-win situation.

How Insurance Works with Tony 

When you call Tony, things happen a little differently. We will take the time to explain the available options and inclusions of policies so that you can make an informed decision. We will also ask what other insurance you may want to buy to see what discounts may be available to you for combining cover.

Customer-Focused, Not Profit-Driven

If you take a look at the Insurance Categories section of our website, you’ll notice something. You’ll probably be struck first by how many categories there are, and how many specific types of cover there are in each one. That’s because, unless you’re a Broker, you only know of the insurance you’ve heard of. At Tony Insurance, we don’t specialise in one particular type of insurance, we specialise in you.

This is what makes Tony Insurance unique. Rather than tell you what you need and focus on our profit, we’ll help you find what you want, at the price you’re happy with.

We aim to give you the information you need to make the decisions that are right for you. If there’s something we don’t do or can’t do ourselves, we’ll find someone who can. With over 10 years of experience, chances are we already know them.

We’ll Handle the Boring Stuff 

Meanwhile, you can relax while we deal with the insurer to set up your policy and make sure everything is put in place as per your request and if there’s anything you do need to know, you can be sure we’ll tell you. We stake our reputation on it.

Contact Us Today to Talk Through Your Options 

When you contact us, you know you’re getting the right information, not the hard sell. Call Tony on 0433 22 77 11 or book an appointment through our website.

Think Insurance, Think Tony.

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